Golecha Factors That Make For A Winning Choice
Yes !! We offer free shipping on all products that you purchase from us. Product range starts from Rs. 3000 onwards. You only have to pay for the product as mentioned on golecha.in plus tax. The total figure shall be confirmed to you before you make any payment. No hidden, shipping or handling expense to be borne by you.
Creating Lifelong Relationships is Our Business
Golecha.in works hard to keep our prices as low as possible to be very competitive with other retail stores. If you discover an identical item advertised for less at another store, please let us know within 7 days of your purchase date. In many cases we will try to match that price, as long as the offer is in accordance with the guidelines we have with our manufacturer.
Taking Advantage of Our Low Price Guarantee is Easy
If you find a lower delivered price after you’ve purchased an outdoor product from us, you will still reap the benefits. We will honour our Low Price Guarantee for up to 10 days after your purchase.
- 1. If you think you’ve found the same quality diamond offered online at a lower delivered price, please call our Sales team at +91-44-28495588, and say that you’d like to report a Price Match.
- 2. We’ll ask you for the competitors name, website, and the exact location of the item to verify the price and that the item is new, in stock, and includes the manufacturer’s warranty.
- 3. Once we have verified the competitor’s pricing, we will match the lower price and process your request.
Our Low Price Guarantee is valid when the named online competitor is an authorized dealer of the product and is selling a non-auction, new, in-stock, warranted item at or above the sellers wholesale cost plus our standard order processing cost of 10%. Delivered price is calculated by adding the base item price plus shipping, handling, taxes and any other charges. Golecha.in reserves the right to refuse any order or price match if the preceding terms are not met or cannot be verified.
Our Promise and Commitment
Golecha.in is committed to providing you the most complete selection of quality diamonds, at the best prices. You’ll get quality customer service from the most helpful product experts in the business. We stand behind everything we sell at golecha.in and promise you the absolute best online shopping experience.
We really pride ourselves on offering an unparalleled selection of diamonds, excellent product knowledge, and fast service. We want golecha.in to be your first and last stop when you are looking for certified loose diamonds, coloured gemstones and jewellery at the best price.
Customer satisfaction is our top priority and we want you to be completely satisfied with your purchase. Our efforts are to provide you with product and services that if would exceed your expectations or atleast meet them
Golecha.in is committed to providing fast and efficient service. If you are not happy with your order, you can exchange the item anytime in your life as long as the item is returned in undamaged condition inside its original packaging along with all the certificates and documents that accompanied the product.
If the product is damage free in its original condition along with all documents / certificates we gave you, you can exchange the product at 90% its value minus the handling expense. If the item was a free shipping item from us, the refund of the product will be minus the actual shipping and handling charges. If the item is found to be damaged, the item will be checked for the extent of damage. The value of exchange will be decided by us only after analyzing the extent of damage.
You will be informed about the exchange policy before making your purchase. Some offers cannot be exchanged like made to order items or certain criteria of diamonds. Please go through more terms and conditions of exchanging in the terms and conditions section.
In terms and conditions section:
During exchange, for the new product you choose, you will be offered the new product at our retail price and cannot be purchased at any special offer price. In case the value of new products you have selected exceeds that of your earlier product, you can pay for difference amount.
Refund Information
In case you don’t want to purchase any other product as per our exchange scheme from our website, you can apply for a refund. We shall offer you one of the two options:
- 1. You can inform us when you want to return back the item to us in its original condition and we shall let you know the best price that we can offer you for the same within 3 working days.
- 2. We shall upload the product on our website again (subject it is in original condition) and refund you the amount when the product sells. We shall make the total payment minus the shipping and handling charges to you within 3 working days after we receive the payment from the buyer who purchases your product.
In case of buy back or exchange, if you have lost the original certificate / documents, you shall be charged the recertification charges (which would be as per the laboratory plus shipping and handling).
Interest-Free Credit*
We take constant efforts to make diamond buying easier and affordable. While purchasing such a special product for a special person, why should you compromise due to budget limitations. Moreover due to limited availability of some of our diamond and jewellery products, it is possible that one you want to buy wont be available when the time comes to make your purchase. Or maybe you just like a little extra time to make your purchase.
This plan is better than financing as you will not be charged any finance charges and you have upto 90 days to pay. At golecha.in we are committed to make your diamond / jewellery purchase easy and affordable.
The interest free plan is as per below:
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1. Start the plan with just 25% down payment.
- 2. Make your EMI payments as per the schedules selected.
- 3. Enjoy no additional charges or no interest while on the plan.
- 4. Enjoy extremely low prices and greater flexibility.
- 5. No financing charges, No hidden charges, No service charges will be lieved in case you have made your payments as per the EMI. The credit card company may charge you in case you have not paid the EMI on time.
Our Interest-Free Credit offer allows you to spread the cost of your purchase over 3 without paying any interest. So if you settle your balance during that time, there's nothing extra to pay.
Here are two examples of how Interest-Free Credit could work for you:
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We offer Interest-Free Credit on purchases made in our online store. For more details, simply contact us.
*Terms and conditions apply, ask us for details. The Interest-Free Credit product is available subject to approved credit limit. Credit is provided under an Interest-Free Credit agreement.
Verified by Visa and MasterCard® SecureCodeTM
For your extra peace of mind when placing your online order, you have the option of signing up to Verified by Visa or MasterCard® SecureCodeTM when you reach the payment page. These services allow you to protect your card with a password, which further protects it against unauthorised use when you shop with us.
Once you have registered your card and created your password, you can use this with any future online purchase from us. However, you can choose not to use it.
Please note that orders will only be despatched once we have authorisation from your card issuer. We are not liable for any delay or non-delivery that arises as a result of authorisation problems.
Free Gift Packing / Card:
All loose diamonds, engagement rings, jewellery purchased from golecha.in are presented in a finely finished jewellery box. The boxes will be gift wrapped and durable.
To send a free card with your gift, look for the "Free Gift Card" link in the shopping basket. Then enter a personal message which will be printed on this distinctive card and tucked in with your gift.
So, whether you order a gift to give to a friend personally, or have us deliver your gifts directly, your recipient is sure to be impressed.
Huge Savings:
By purchasing diamonds from golecha.in you make huge savings.
If you're in the market for a new diamond / jewellery, there's two basic places to shop. Here's a side-by-side comparison of online stores versus retail outlets
PRODUCT SELECTION-AVAILABILITY
Online: Every make and model is at your fingertips without having to drive miles to find it. The only drawback is you can't test the product beforehand unless you find it at a retail store near you, but you can read product reviews, user opinions, and manufacturer specs with minimal exertion. Moreover You can check the reputation of the online store based on the people behind it (their qualifications), the certificates, refund policies, exchange policies etc.
Retail: Limited to only products it sells at the local level, but you can see your new product in-person before buying it. Depending on store size, selection may be limited only.
ADVANTAGE: Online
While purchasing diamonds / jewellery online, take care of: Ask the online store keeper about the genuineness of the product. You need to be sure that the product that is advertised and the one being sent to you is the same or not.
Our solution: We take all stringent methods to see that the product sold to you is genuine and is as advertised. Our gemmologists are highly learned and will inspect each and every diamonds / jewellery personally before being shipped. Customer satisfaction is our prime importance. In case, you still want to be assured of the genuineness of the product purchased from us, it can be done by checking the certificate of the diamond. The diamond and the certificate can also be verified by getting it tested at any reputed laboratory or a learned gemmologist. Moreover, in case, the customer wants to be more assured about the product, they can demand solitaire diamonds with laser inscription or sealed packaging from a reputed laboratory. Some diamonds are already seal packed but some may no be. In case, a customer wants the diamonds with seal packing, they can demand the same before placing the order. In case of any query, kindly get in touch with our customer care representative.
BASE PRICE
Online: Generally, online sellers features lower prices because they don't have the overhead of renting a pad in a strip mall, high electric bills, and a staff of sales people. You would also get promotional offers from online sellers which can be a great deal as online sellers do not have to invest much on overheads. This could save even more money. All you have to check is how you can be sure about the genuineness of the product sold to you.
Retail: : In order to compete with online purchasing, retail outlets are slashing prices all around. Paired with a coupon or special 'in store' discount, prices might get as low as some online sellers. In addition, many retail outlets resell returned items for even lower prices. However, how much measures they take, they would have to shell out huge amounts in maintaining inventory, bills, staff expenses etc and so the product that is sold to you has to take care of those expenses also. Whereas, in online store the expenses are minimal and this benefit could be passed on to the customers.
ADVANTAGE: Online
While purchasing diamonds / jewellery online, take care of: Compare the price of the product you are purchasing with other retailers to see if you are paying the right price. If the price is higher, try to understand what additional benefits you are getting and then go ahead with the purchase.
Our solution: We are very confident regarding our prices and provide you with a “Low Price Guarantee”. While purchasing a product, if there is any retail seller who advertises a similar product at a lower price, you can apply for a price match and we shall match the price and give you the benefits. Kindly go through our “low price guarantee” section to know about more details and how to apply for it.
SHIPPING/DELIVERY
Online: Some online stores don't charge shipping or while others do charge. In case shipping is free, though it is ultimately added to product cost only, cost price would work out to be much cheaper than a retail outlet. In case you are offered free shipping, all you need to do is click the mouse and the product is delivered to your door (or shipped to person whom you want to gift). This way you save your time, money and the risk of carrying the product from the store to your home.
Retail: : Most stores will charge a fee to deliver your product or offer free delivery. If they charge for delivery, try to get the fee waived. However, even though you might get it delivered to your home, you cant avoid the pains of visiting many showrooms to find the product you like otherwise there is a limitation to the number of products on display unlike online stores.
ADVANTAGE: Online
While purchasing diamonds / jewellery online, take care of: Verify beforehand how the product is going to be shipped to you. Demand for an online tracking number so that you know when the product is shipped and when will it be delivered to you.
Our solution: We understand that diamonds / jewellery is purchased for reasons beyond just occasions. We take utmost precautions to see that the product is delivered to you within the time frame informed. However in case of delays like authorization of credit card etc may delay the delivery time. However, we give you the benefit of cancelling the order in case we are not able to match the time frame decided upon due to our negligence. All the charges would be borne by us in such a case.
CUSTOMER SERVICE/WARRANTY - RETURNS, EXCHANGES, REPAIRS
Online: This is a sticky point with online purchasing. While most excel in servicing the customer, there's also a negative stigma associated with online sellers. At times, consumers have to buy the item with a 'no return' clause in the sale. Though, with some warranties, the consumer will get a replacement model temporarily or permanently depending on the issue. Customer service is sometimes hard to contact, and there's usually no storefront to voice a grievance in person.
Retail: : With a receipt, modern retail outlets are easy to deal with when returning, exchanging, and using the warranty. Customer service is usually driven to retain your business by any means necessary, even if it means taking one on the chin every now and then. To be on the safe side, read their return/exchange policy before buying.
ADVANTAGE: Retail
While purchasing diamonds / jewellery online, take care of: The refund / exchange policy of the online store. In case they do not have clearly mentioned guidelines for exchange or refund, demand an explanation from the seller. Take it in writing so that in future, in any case a problem arises, you can easily solve it by the documents, bills and the written interaction with the seller.
Our solution: We strive to create stunning products that exceeds your expectations or if not atleast meet them. In case, our best efforts do not make you happy, we would be happy to exchange the product or refund the product to you. Kindly go through the refund / Exchange section for more details. Customer satisfaction is our prime importance. In case there is any damage / manufacturing defect due to an error from our end, we shall refund / exchange the product free of cost and we shall bear all the shipping and handling expenses.
SECURITY
Online: While some people think buying stuff online means your credit information is there for the grabbing, that just isn't true anymore. Most online retailers use some sort of 128-bit encryption, and are as secure as banking sites. Sure, there's a risk, but no more than buying in a store. Read user opinions, check their security license, and you'll be fine.
Retail: : What's written for online security goes for retail security. For the most part, your information will remain private, but there's always the rare case of identity theft at some level.
ADVANTAGE: Tie
While purchasing diamonds / jewellery online, take care of: See to it that the online store you are purchasing from takes care of necessary security concerns. A certificate from SSL means that all important information processed in the website is secure and you need not worry. To know more about SSL certificate, one can just search it on the website.
Our solution: We provide you with Verisign secure pages which is most trusted SSL provider. In simple terms, it means that the websites secured by verisign have encrypted information makes the usage of website risk free. The world’s 40 largest banks and over 95% of Fortune 500 companies choose VeriSign* SSL Certificates. This means that you can go ahead without any hesitation as this website is also verisign secure. You can make that out from the icons displayed below.
PAYMENT OPTIONS:
Online:Most likely, you'll need a credit card, Pay Pal account, checking account, or some sort of online financing option
Retail: : The easiest place to purchase products if you have the money. All you need is a way to get there, and means to take your item home.
ADVANTAGE: Retail
While purchasing diamonds / jewellery online, take care of: See that you get the confirmation of your payment. Make a secure payment which is traceable i.e. through proper channels.
Our solution: As an online store, we provide payments by credit card, money transfer, cheque (subject to clearance), demand draft, paypal or cash being deposited in our account. In case you have any query or do not know how to make such payment, kindly contact our representative and they will be glad to explain you and guide you to make a secure hassle free online purchase.
CONVINIENCE:
Online:People who are willing to consider buying online have a huge advantage when it comes to saving time. It is common sense that a person should consider online shopping with the constantly growing supply of products and services that are available on the World-Wide-Web. It is clear that buying online has many advantages over the traditional practice of venturing out and fighting the crowds and long lineups in stores. An individual can easily compare both the price and quality from numerous retailers without leaving the comfort of his or her home through the Internet. An online store is on 24 x 7. Anytime during the day or night you can check the products or show it to your dear ones.
Retail: : One has to visit a number of showrooms to get to see a wide range of product along with a price comparison. This involves consumption of time, you may be free late in the evening when the showroom is about to close. Moreover getting yourself dressed well along and taking time of your spouse / special person is always a problem with Retail.
ADVANTAGE: Online
PRICE / PRODUCT COMPARISONS:
Online: Quickly browse through various products and galleries to check the prices, compare the products in various paramers.
WHERE TO BUY
Buy online if you are looking for the best possible possible deal. Even with shipping charges, most online prices are lower. While retail can't compete across the board with prices, it has the advantage in customer service. If meeting the sales person, feeling a sense of community, and security knowing you can walk into the store at anytime are important - buy at a retail outlet.
Where to purchase is as important as what to purchase. Before buying, be sure to read the fine print, do a little research on the company you plan on buying from, and everything should be all right.
The past shortcuts that people used such as phoning ahead to see if the product is in stock or still available are now a thing of the past. A shopper can now see both price and quantity available alongside the description of the item itself displayed on most retail websites.
There are a couple of things that you would need to consider. Since the competition of online businesses continues growing, the prices of products continue to go down, as well. Of course, this is very advantageous to consumers. One more benefit of online shopping would be its convenience. Consumers are able to browse through the different stores and products with just clicking the mouse. Consumers are consequently given more alternatives and different products. Another advantage would be that consumers would be given the ability to purchase items that are not available in their area. They could simply go to websites like ebay, and they would be able to buy from anywhere in the world.
